The Veterinary Assistant/Receptionist program provides comprehensive training designed to prepare the student for a career in the field of animal care, including specialized skills in veterinary nursing as well as receptionist skills for the veterinary office and animal care environment. COURSE DURATION 43 Weeks In Class plus a 8-Week Workterm START DATES September annually ADMISSION REQUIREMENTS High School Diploma, or High School Equivalency Diploma, or Mature Student Status AWARD Diploma COURSE CONTENT -Small Animal Health -Small Animal Nursing -Small Animal Nutrition -Small Animal Behaviour -Veterinary Receptionist Procedures -Office Procedures -Psychology for Work -Keyboarding -Medical Terminology -WordPerfect for Windows -Record keeping -dBase V -Employability and Job Search Skills (Seminar) Lawrence College strives to provide students with the most up-to-date training available. Therefore, course content is subject to change without notice. Course Outlines Forty-three (43) weeks of classroom training will be offered at the LeMarchant Rd. campus of Lawrence College, and will include the following course training: Small Animal Health This subject is designed to provide students with an understanding of all areas of pet care and pet health management. Topics discussed will include Dentistry, Toxicology, Cat & Dog Breeds, Exotic Animals, Parasitology & Zoonoses, and Infectious Diseases and Control. Small Animal Nursing This subject is designed to familiarize students with all areas of nursing and surgical procedures and preparation. Topics covered include First Aid, Euthanasia, Anaesthesia, Pharmacology, Surgical Nursing and Procedures, Sterile Techniques, Handling and Restraint, General Blood Work Theory, and Skeletal Anatomy & Radiology Small Animal Nutrition This subject is designed to provide students with an understanding of small animal nutritional requirements for general health needs and for special medical diet needs. Topics covered include Balanced Diet Planning, Clinical Small Animal Nutrition, Basic Guide to Nutrient Requirements, and Digestion, Absorption and Dietary Balance. Small Animal Behaviour This subject is designed to provide students with an understanding of behavioural problems in animals and why they occur. Topics discussed include the Human-Animal Bond, Aggressive Behaviour, Fear and Emotional Reactions, Sexual Behaviour Problems, Maternal Behaviour Problems, and Feeding and Related Problems Veterinary Receptionist Procedures This subject provides the student with specialized training in receptionist skills for the veterinary and animal care environments. Topics covered will include specialized areas of patient handling and pet owner reception. Office Procedures This subject examines the role and duties of the Receptionist in the modern office environment. Topics covered include effective time management and work organization, filing methods and records management, effective use of the telephone and other tele-communications, postal services and mail processing. Psychology for Work This subject explores social-behavioural topics for the workplace including employer/employee expectations, effective working relationships, office ethics, and strategies for workplace success. Keyboarding This subject is designed to provide training in alpha-numeric keyboard operation and an introduction to word processing software. Medical Terminology This subject is designed to introduce students to the meanings, correct pronunciation and spelling of medical terms for the veterinary care field. WordPerfect for Windows Students learn the principles and techniques of WordPerfect 6.1 for Windows and their application to the production of business documents. Commands, menus, cursor movements, reveal codes, program defaults, the speller and thesaurus, and the Help feature are introduced. Students learn how to key, save, exit, retrieve, and print documents as well as delete, move, edit, and copy text. Tabs, indents, and various line and page formatting techniques are also used in the production process. The following business documents are formatted using the various features of WordPerfect: full-block letters, modified-block letters, personal business letters, and one- and two-page bound and unbound reports. Record keeping This subject explores the application and importance of effective Record keeping for the modern office environment. Topics covered include banking records, reconciliations, payroll records, and petty cash control. dBase V The concepts of database management are applied within the parameters of the dBase V software program. Students are introduced to the major objectives of a database and learn how to use dBase V applications to develop a logical database design. Databases are created, saved, and modified; records are entered, retrieved, added, modified, deleted, and listed; and information entered in the database structures is sorted, indexed, and printed. Classroom training is supplemented with eight (8) weeks On-The-Job Training designed to provide the student with hands on work experience and practical training. Any questions, contact our admissions officer at our e-mail address or by phone.


